FREQUENTLY ASKED QUESTIONS

HOW DO I CLAIM MY GIFT CARD?

Step 1: Purchase one pack of Refresh Plus^® 30 x 0.4mL Eye Drops from a Chemist Warehouse pharmacy within Australia, between 21st August to 12th November 2025 (inclusive). Keep your receipt as proof of purchase.

Step 2: Complete the entry form online and upload a photo of your receipt.

AM I ELIGIBLE TO MAKE A CLAIM?

Claims are only open to Australian residents who are 18 years old and over.

HOW LONG DOES THIS PROMOTION RUN FOR AND WHEN DO I NEED TO GET MY CLAIM IN BY?

Purchase Period

The Purchase Period opens 12:01am AEDT 21st August 2025 and closes at 11:59pm AEDT 12th November 2025.

Claim Period

The Claim Period opens 12:01am AEDT 21st August 2025 and closes at 11:59pm AEDT 26th November 2025.

HOW MANY TIMES CAN I ENTER?

Maximum of 3 claims per claimant (no receipt sharing allowed).

WHAT ARE THE PROMOTION’S TERMS AND CONDITIONS?

Please refer to this link for the full terms and conditions of the Refresh Plus^® $5 cashback.